FREQUENTLY ASKED QUESTIONS

What currency do you charge by?

All prices are listed in Singapore Dollars (SGD). Our Price, as displayed for products sold and fulfilled by OWELL, is inclusive of GST.

What are your postage/delivery rates?

For local delivery, a flat rate of SGD10 applies for purchases less than SGD70. No delivery cost is charged for purchases above SGD70.
However, should items delivered be rejected for reasons unassociated with product fault, SGD10 will be charged to the customer.

For overseas delivery, the freight cost is calculated separately for individual product and location.
The total delivery charge will appear on your payment invoice before you proceed to make payment.

Can I request for a tax refund?

We do not accept tax refunds for purchases made at OWELLBODYCARE.COM. 

Do you have a physical store?

OWELL has 8 stores located islandwide. Check them out here.